Shipping & Returns

Order Processing: Orders are typically processed within 1-3 business days.
Delivery Time: Shipping usually takes 7-15 business days, depending on the destination.
Shipping Methods: We use reliable international shipping carriers (Yanwen, Yuntu) to ensure safe delivery.
Tracking: Once your order is shipped, you will receive an email with a tracking number to monitor your package online.
Delivery Delays: Delivery times may be extended due to weather, holidays, or customs clearance. We will do our best to ensure timely delivery.

Shipping Fees: Orders over $19 are eligible for free shipping. Standard shipping fees apply for orders below this amount.
Duties & Taxes: All customs duties are covered by us. You do not need to pay any additional import fees.

Return Period: Most products are eligible for returns or exchanges within 14 days of receiving your order.
Item Condition: Items must be unused and in their original packaging to qualify for a return or exchange.
How to Return: To initiate a return or exchange, contact our customer support team at v@micore.cc with your order number and reason for return.
Refunds: Once the returned items are received and inspected, refunds will be processed promptly and issued to your original payment method.
Exchanges: If you prefer an exchange, we will ship the replacement item once the returned item is received and inspected.
Return Notes: Fragile items should be carefully packaged for return. Please retain all accessories, packaging, and any gifts included, as these are required to qualify for a refund or exchange.
Customer Support Commitment: Our customer support team will respond to your return or exchange requests within 24 hours to ensure prompt handling.