❓1. Can I return or exchange piercing jewelry?
For hygiene and safety reasons, we do not accept returns or exchanges for opened or worn piercing jewelry (e.g., earrings, nose rings, belly rings). If your item arrives damaged or incorrect, please contact us within 7 days.
🚚 2. How long does shipping take?
We process and ship your order within 1–3 business days. Delivery time varies by location but generally takes 7–15 business days, excluding holidays. Delays may occur during peak seasons or due to force majeure.
💳 3. What payment methods do you accept?
🧾 4. How can I track my order?
Once your order ships, you’ll receive an email with a tracking number and link to follow your delivery status.
🎁 5.Is your jewelry hypoallergenic?
Many of our piercing items are made with medical-grade titanium, stainless steel, or nickel-free brass. If you have sensitive skin, please choose products labeled “hypoallergenic.”
📬 6. What if my item arrives damaged or incorrect?
If your item arrives damaged or wrong, please contact us within 7 days at v@micore.cc with your order number and a photo. We’ll assist you within 48 hours.